Due to current concerns regarding COVID-19 (coronavirus):
Starting Tuesday March 17th 2020:

  • ORS offices will be closed until further notice, to help prevent the spread of the virus.
  • We are conducting all interactions via phone/email only.
  • We encourage all members to observe the guidance on social distancing during this time.
  • *** Pension payments are on schedule and will be paid as usual ***
  • Please leave a voicemail message when you call the office, staff are checking voicemail regularly.

ORS is committed to providing you the best service possible during this difficult time.
We can be reached via email at csj_retirement@sanjoseca.gov or by phone at 408-794-1000 or 800-732-6477, please leave a voicemail.
ORS staff are checking voicemail at regular intervals during our normal business hours, 8:00 a.m. to 5:00 p.m., excluding weekends and holidays.